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eSmart Libraries Newsletter
Edition 38 - June 2016

Welcome to the June eSmart Libraries newsletter.
A big congratulations to Noosa Library Service for achieving accreditation last month - a great result for the library. Noosa's achievement marks the 20th service to reach eSmart status in Australia - 115 branches across QLD, NSW, ACT, VIC, SA and WA are now officially eSmart.
The theme for this month is based around Domain 4 and helping you offer online guidance and learning to your library users. 
Do you have a story to share? We are looking for stories that demonstrate a positive change regarding cybersafety in your library. If you are aware of users who have a story to share - they may have increased their learning and awareness around cybersafety for instance, please let us know.  We would love to publicise the work that your staff are doing to guide and support patrons in the online world. Please send a short outline to us and we will follow up - Joanna.whitford@amf.org.au

Need a helping hand?  We are on the road in Victoria and New South Wales, and will be travelling to Queensland in the next month. If you would like a free one-hour session with a member of the eSmart Libraries support team contact esmartlibraries@amf.org.au to book.

Important dates to remember: Upcoming events to note in the diary include National eSmart Week (5 to 9 September) and the Biannual National Centre Against Bullying Conference (28 and 29 July) in Melbourne.
We hope you enjoy this edition.


The eSmart Libraries Team.

Congratulations Noosa Library Service

Congratulations to Noosa Library Service on achieving eSmart accreditation last month. The third service to become eSmart in Queensland. 
Having started the implementation process in October 2014, the team at Noosa have diligently worked through the program to get accreditation across all their three sites. Read more.

Celebrations at Wanneroo Library in WA

The City of Wanneroo Libraries proudly held their eSmart Status celebration event last month and were thrilled at the turnout with representation from their local council, neighbouring libraries, Telstra and students from 3 local schools.

In light of their acheivement Sooz Dalgleish, Library Coordinator at Wanneroo has shared with us how eSmart helped them to convince their Local Council to allow library users to access social media. Read more.

Congratulations to the first eSmart Status library in NSW

Congratulations goes to City of Parramatta Libraries on becoming the first New South Wales library to reach eSmart status.  
The celebration event was held at Parramatta Library and featured representatives from Parramatta libraries, the State Library, Parramatta council and the Alannah & Madeline Foundation. Read more.

Updates and Improvements to the eSmart Libraries Framework

We have heard your feedback and given the eSmart Libraries Framework a major overhaul.

The eSmart Libraries Framework complements what most libraries are already doing – helping libraries put measures in place to help create a cybersafe environment for all users

Our updated Framework will provide you with clearer steps to confidently address any gaps that may be present in your library when educating your library community in digital safety and online literacy - helping you align the Framework to your library operations

Improvements include:
  • streamlined eSmart Libraries Framework, by providing clearer actions for each Domain.
  • new resources added to guide libraries through to their eSmart accreditation
  • eSmart Libraries independent evaluation findings
  • increased support time by the eSmart Libraries team; ask us for a webinar, phone-meeting or visit to your library, at any time through your journey.

Case Study - Riverina Regional Library

Where are you at in your eSmart Libraries journey?

We are a little over half way through. We aren’t tackling it in a linear fashion, all the planning first then the implementing, but working on the domains that fit with other things we are doing.
What have been the most challenging aspects of your eSmart Libraries journey so far?

The biggest challenge for us is that we are working with nineteen branches across thirteen local government areas. When each council has different policies on areas outside of our sphere of influence, such as human resources, it can make the journey a bit convoluted!

Continue reading.

Updated eSmart Branding

New branding has been launched to coincide with the 20th anniversary year of the Alannah & Madeline Foundation. All program logos have been updated including eSmart Libraries. Download the new eSmart Libraries web button and place it on your library webpage to indicate your participation with the eSmart Libraries program. Please contact us for more information on how to use our branding.

Date for the diary - National eSmart Week 5 to 9 September

National eSmart Week 2016 will be celebrated the week of 5 to 9 September later this year.

During this week we encourage all our eSmart libraries and schools to showcase the wonderful work you are doing to increase cyber safety and digital literacy in your community.

Find out about how your library can get involved in National eSmart Week.

New eSmart Resources

All registered libraries have access to a directory of hundreds of best-practice cybersafety resources when logged in. Below is a list of the some of the resources that have been created and utilised by current eSmart libraries.
1. To tick off Action 2.1 - Protecting young people from potential online risks can be a challenging for libraries. Using posters to identify key messages raises awareness amongst teens. FIVE SMART rules is a good poster for primary and teenage children to develop your own online code of conduct.

2. To tick off Action 3.1
- It's important to keep staff informed about eSmart and staying safe online. Mitcham Library in SA displayed online safety posters (pictured above) from Telstra alongside eSmart information in their library staffroom.

3. To tick off action 4.3 - To assist their users Mitcham Library developed an oversized business card which they used to jot down cybersafety tips during 1:1 sessions with their tech users.

eSmart Libraries Coordinator Brendan Murphy, “We designed a business card to help build customer awareness of eSmart Libraries. We use the card to open eSmart conversations, refer customers to our eSmart web page as well as writing notes on the back. One customer recently came back to the Library with eSmart card in hand to ask some follow-up questions. Despite being simplistic we find it’s a really valuable tool”.

4. To tick off action 4.2 - Create an online safety page for your library. Take a look at the online safety pages from Wanneroo and Stirling Libraries. Add new external links to your library cybersafety webpage and tick off Action 4.2. Don’t forget to point these out to staff and users at training sessions.

5. To tick off action 4.3 - Wimmera Regional Library Corporation in VIC is working in partnership with Stawell Secondary College to roll out 1:1 training sessions in their library, where students assist seniors in device advice. This is a great example of communities working together to raise awareness of the many resources available online.

Latest cybersafety resources, news and research

We have collated a list of the latest cybersafety resources, news and research that will help you, your working group and library users embrace online safety.

Access the list


NCAB's seventh biennial conference, “Towards Bullying Solutions – Theory and Practice”, will be held on the 28th and 29th of July 2016 at the Crown Conference Centre, Melbourne.

Hear from up to 50 specialist presenters, including Professor Helen McGrath, Professor Toni Noble, Ken Rigby, Barbara Spears, Karyn Healy and Susan McLean who will touch on ground-breaking research theories from across the globe. Take advantage of early bird $515 two day ticket offer.

Our partnership with the Telstra Foundation

Launched in August 2012 by the former Prime Minister of Australia, the Hon. Julia Gillard MP, our $8 million, multi-year partnership with the Telstra Foundation is delivering eSmart Libraries. The Framework is being provided in collaboration with Australia's library network over the next six years to all of Australia's 1,500 public libraries for free.

eSmart Libraries is now in almost 50% of public libraries across the country.

Contact us

This eNewsletter is primarily distributed to eSmart Coordinators and branch champions. If you would like to add a colleague to the list, please email us.

You can find previous editions of this newsletter within the 'latest news' section of our website.

Web. www.esmartlibraries.org.au
Email. esmartlibraries@amf.org.au
Phone. 1300 538 534

Follow us on Twitter @eSmart_AMF